Secretary Sebelius Addresses HealthCare.gov Technical Issues

    Secretary Kathleen Sebelius addressing HealthCare.govU.S. Health and Human Services Secretary Kathleen Sebelius on Wednesday claimed responsibility for the failed rollout of HealthCare.gov and committed to fixing the website’s many software and system problems.

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    “I am as frustrated and angry as anyone with the flawed launch of HealthCare.gov,” Sebelius testified before the House of Representatives’ Energy and Commerce Committee. “So let me say directly to these Americans: You deserve better, I apologize. I’m accountable to you for fixing these problems.”

    Sebelius, who testified under oath, appeared before members of Congress for the first time since the troubled Oct. 1 rollout of the federal health insurance marketplace that’s intended to let millions of uninsured Americans purchase health-care coverage.

    The secretary’s much-anticipated remarks came amid a rising chorus of GOP calls in the House and Senate seeking her resignation.

    Sebelius is the second member of the Obama administration to testify this week. On Tuesday, Marilyn Tavenner, administrator of the Centers for Medicare and Medicaid, issued a public apology in testimony before the House Ways and Means Committee and discussed efforts to improve the website within a month.

    On Wednesday, Sebelius admitted that “end-to-end” testing of the website had been inadequate. Now that problems are being identified and resolved, she said she expects HealthCare.gov to be functioning optimally by the end of November.

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