(BlackDoctor.org) — From the perspective of many patients dropping off prescriptions at a pharmacy, it seems like it would be an easy task for the pharmacist to quickly hand over the meds and allow the customer to be on their way.
Yes, this would be great. However, there are many processes, mostly unseen by the patient, that are in place that, unfortunately, often prevent prescriptions from being filled as quickly as we all would like.
In a perfect transaction, the patient already has a complete and updated profile at the pharmacy, the physician has written the prescription properly, the medication is in stock, and there are no problems with the patient’s insurance.
Unfortunately, there are many things that can happen along each of these steps to slow the prescription filling process.
Pharmacists Need To Verify All Information. The pharmacist’s top responsibility is to make sure that they do not harm the patient. So sometimes, it’s necessary to double check information to ensure that they’re providing the correct medication for the correct person. The pharmacist may need to contact the physician if a prescription is illegible or has a questionable dose.
Pharmacists Need To Make Sure The Meds Are Available. Sometimes medications are in short supply and the pharmacist must contact suppliers or other pharmacies to see when and if it they can be made available to the patient.