- State who you are and who else is there.
- Touch the patient when you speak to help him figure out who you are and where you are, if this does not cause agitation.
- Bring in something familiar, such as a picture, favorite blanket or tape of a special song.
- Avoid arguing.
- Give information instead of asking questions; tell the person what to do or what is happening.
- Give visual information to help orient the patient. Post a calendar and mark off the days. Use signs as reminders of where the patient is.
- Write a short description about your family member describing their interests, likes, dislikes, family, etc. This will help the medical treatment team to know the patient better.