The CMS requirements are paving the way for private health insurers to take on these social drivers, explained Cynthia Deculus, vice president of population health at Cedars-Sinai. Experts see them as key to unlocking health equity.

“COVID-19 played a big role in pointing out and bringing to the forefront health inequities that have existed forever and how social factors impact health,” Deculus said. “For example, where people lived— and the kinds of jobs they had—had a direct correlation to whether they got extremely sick, hospitalized or died from COVID-19 in those early days.”

Black and Latino communities bore the brunt. Social risk factors are also tied to other long-standing health inequalities, according to the CMS, including cancer, diabetes, heart and kidney disease, maternal and infant health, and mental health.

“These differences aren’t because of race itself,” said Cedars-Sinai Chief Health Equity Officer Christina Harris, MD. “It’s the unjust systems and uneven access to resources that have been determined by someone’s race and threaten their health.”

Asking the Tough Questions

“Universal screening gives us a chance to truly grasp who’s in need,” Harris explained.

Data can uncover changes over time, why there are differences between and within communities and which areas to target to support people in reaching their healthiest state.

“It’s always surprising how many of our seniors who have excellent health insurance are living in their cars, food-insecure or aren’t sure if they’ll be able to pay their utility bills,” Deculus said. “Insurance doesn’t mean social needs aren’t impacting someone’s health.”

Behavioral health challenges, too, keep people from being able to run errands, care for themselves or repeatedly seek outside support.

She added that overlooking these circumstances keeps vulnerable people cycling in and out of the hospital. “Multi-visit patients” to academic medical centers are just 1.6% of patients, but 8.4% of bed days and 7.1% of cost, a data analysis of patients at more than 100 U.S. institutions found.

Experts are hopeful the new standard will stop them from falling through the cracks, but that also means ensuring there’s a community safety net to catch them.

“We’re not afraid to ask these hard questions,” Hren said. “And we’re not afraid to try and find the resources and supports, if they’re out there, or provide them ourselves.”

Closing Gaps

Alongside screening, Cedars-Sinai built robust community partnerships. The program refers patients to more than 105 partners in the Community Connect Network, which provides support with housing, food, parenting, healthcare and finances.

Community Connect follows up after discharge to “close the loop,” providing community health workers for weeks to people who need extra support and linking about 60% to services. That’s higher than the national average, despite seeing 50% to 80% more patients. They also target grants to help partners keep up with higher demand.

Experts said hospitals must confront the challenge to close the gaps but be realistic with patients about community resources.

“We are not going to solve all these problems on our own,” Deculus said. “We have got to be part of an entire ecosystem.”

Are you curious about how social factors can influence your health? Learn more about Cedars-Sinai’s Community Connect Program and discover how they’re addressing health-related social needs to improve overall well-being.

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