continuous coverage, so this has been our focus at Healthfirst.
Medicaid coverage is essential to public health, and it’s vital that all stakeholders in our community work together toward the shared goal of keeping eligible New Yorkers insured. This is why we work diligently to find members who are up for recertification and close the gap in that population being recertified or transitioned to a new plan.
Congratulations on the amazing work you’ve been doing to ensure that millions of people don’t lose their coverage. What are the ways that Healthfirst has worked to do this?
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- Healthfirst is helping through:
- Content on our website healthfirst.org, including a specific Renew Your Coverage page
- Reminder posters in our Community Offices
- Reminder posts on our social media accounts
- Culturally competent and multilingual reps who are well versed on this topic and ready to assist in a multitude of diverse languages
- Flyers handed out at our community events, messaging on our mobile app and member portal
- Social media posts, and communications targeted to providers and brokers
- Healthfirst is partnering with local health providers and community organizations to spread this important message
- Healthfirst is helping through:
What is the Health Equity impact of this effort?
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- We are optimistic that through our proactive outreach, we will help increase awareness among New Yorkers about what they need to do.
- The worst time to find out you don’t have health insurance is when you try to use it.
- The resumption of recertification could be a barrier in our journey to advance health equity. Those left behind in a coverage gap may face overwhelming healthcare bills or skip refilling the prescriptions that keep them out of the hospital.
How can people know their status/required actions steps?
- Step 1: Know your renewal date.
- New York Medicaid members can log into their account at nystateofhealth.ny.gov to check or call their health insurance plan directly
- Step 2: Watch your mail.
- When it is time for New Yorkers to renew their health insurance, they will receive notice from NY State of Health or their county’s Local Department of Social Services or the New York City Human Resources Administration. This letter will let them know when it’s time to renew and what they need to do. They should follow the instructions right away so they don’t lose coverage.
- Healthfirst members should visit Healthfirst.org/Renew to learn more about their options