Best Buy is recalling more than 770,000 air fryers and air fryer ovens — about 635,000 in the U.S. and 137,000 in Canada — due to potential fire and burn hazards, according to an announcement from the U.S. Consumer Product Safety Commission.
The company has received 68 reports from U.S. consumers and 36 reports from Canadian consumers about the air fryer catching on fire, burning or melting. Seven cases reported minor property damage, and two reported injuries, including an injury to a child’s leg.
“The air fryers and air fryer ovens can overheat, posing fire and burn hazards,” the recall notice says.
The recall involves the brand Insignia, specifically the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Air Fryer Ovens. They’re specifically recalling models with the model numbers: NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1, and NS-AFO6DSS1. You can easily find this towards the top or bottom of your air fryers. Locate a sticker saying the brand, the model, and the model number subsequently underneath.
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The air fryers were sold at Best Buy stores nationwide and online at BestBuy.com, eBay.com and Google.com between November 2018 through February 2022 for $30 to $150.
Consumers should immediately stop using the recalled air fryers and air fryer ovens and contact Best Buy to schedule a return, which will be refunded as an electronic gift card for Best Buy stores or BestBuy.com. The company is contacting all known purchasers directly to arrange returns and provide pre-paid shipping boxes.
Consumers will receive a credit for $50 or higher, based on the amount on the purchase receipt. Consumers don’t need a purchase receipt to receive the $50 credit.
The Insignia brand name is featured on the top or front of each unit. A rating label on the underside of each unit also includes the Insignia brand name and the model number.
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Consumers can contact Best Buy at 800-566-7498 from 8 a.m. to 5 p.m. ET Monday through Friday or check out the Best Buy Recall page, here.
If You Happen to Get Burned
If you do get burned, here are some quick tips to help treat the burn if the unfortunate incident does hurt you or someone in your family:
Stop the burning process as soon as possible. This may mean removing the person from the area, dousing flames with water, or smothering flames with a blanket. Do not put yourself at risk of getting burnt as well.
Remove any clothing or jewellery near the burnt area of skin, including babies' nappies. But do not try to remove anything that's stuck to the burnt skin, as this could cause more damage.
Cool the burn with cool or lukewarm running water for 20 minutes as soon as possible after the injury. Never use ice, iced water, or any creams or greasy substances like butter.
Keep yourself or the person warm. Use a blanket or layers of clothing, but avoid putting them on the injured area. Keeping warm will prevent hypothermia, where a person's body temperature drops below 35C (95F). This is a risk if you're cooling a large burnt area, particularly in young children and elderly people.
Cover the burn with cling film. Put the cling film in a layer over the burn, rather than wrapping it around a limb. A clean clear plastic bag can be used for burns on your hand.
Treat the pain from a burn with paracetamol or ibuprofen. Always check the manufacturer's instructions when using over-the-counter medication. Children under 16 years of age should not be given aspirin.
Sit upright as much as possible if the face or eyes are burnt. Avoid lying down for as long as possible, as this will help reduce swelling.
When to go to the hospital
Once you have taken these steps, you'll need to decide whether further medical treatment is necessary.
Go to a hospital accident and emergency (A&E) department for:
- large or deep burns bigger than the affected person's hand
- burns of any size that cause white or charred skin
- burns on the face, hands, arms, feet, legs or genitals that cause blisters
