…the new instruments of Health Information Technology such as electronic health records (EHR) devices that they feel impose a communications barrier between doctor and patient.
Although these instruments increase the efficiency ofthe doctor-patient encounter and of record-keeping, many think that they impair the person-to-person contact that is so important in building trust.
There are many other examples of ways in which trust can be built. Once established, it must be maintained. We will now explore how this can be accomplished.
Richard Allen Williams, MD, FACC, FAHA, FACP is Clinical Professor of Medicine, UCLA School of Medicine, President/CEO, The Minority Health Institute, Inc., Founder, Association of Black Cardiologists Los Angeles, California and the 117th President, National Medical Association.